Are you looking for a role where you can make a difference?
We are seeking a passionate and student focused Case Manager- Tailored Learning to join our growing team on a Full-time basis, primarily located at our Payneham site.  In this role, you will support students who face barriers to education by providing personalised guidance, encouragement and practical strategies that help them stay engaged and strengthen their skills across living, learning and transition pathways.

Working closely with students, teachers and school employees to deliver tailored supports that build confidence, resilience and wellbeing while improving learning outcomes.

Key Responsibilities:  

• Provide client services within SYC’s Case Management model.
• Support delivery of a learning program working collaboratively with the Tailored Learning Teacher and other Case Manager’s.
• Work to achieve outcomes specified in funding contracts and within program guidelines.
• Work collaboratively with colleagues and stakeholders to undertake appropriate entry screening for clients.
• Conduct holistic assessments of young people to establish their needs, barriers, and goals.
• Develop a case management plan with young people within funding contracts / guidelines.
• Provide direct service including therapeutic interventions to assist young people to meet their case plan.

About You
As someone who enjoys working in a highly collaborative team environment, you will be passionate about supporting young people to engage in an alternative learning space. The role is multi-faceted including maintaining and developing relationships with schools, other relevant stakeholders, and participants to promote and achieve success on their educational journey!

The successful candidate will demonstrate:  

• Minimum of one or more of the following qualifications is essential: Certificate IV or Diploma in Youth Work or Youth Justice, or Bachelor of Social Work or Psychology, or Certificate IV in Child, Youth and Family Intervention (Child Protection).
• Experience in engaging and working with young people who are disadvantaged by homelessness, an offender history, family breakdown, poverty or lack of education.
• Previous experience in conducting client assessments, developing case plans and writing case notes and reports.
• Demonstrated experience in delivering group programs.

Key screening and requirements: 

• Be willing to complete a Working with Children Check and National Police Check.
• Be eligible to work in Australia
• Have possession of a current valid Driver’s License, willingness to drive, and your own registered vehicle with a 4–5-star ANCAP safety rating.
• Hold and maintain a current RRHAN-EC certificate and Safe Environments Training certificate.
• Willing to undertake Mental Health First Aid and Disability Awareness training.

Additional Benefits

• Additional day off to celebrate your Birthday*
• Enjoy salary packaging benefits
• Access an additional one week of paid leave each year, through SYC loyalty leave*
• Discounted Corporate Private Health Cover
• Employee Assistance Program (EAP)
• Access to Fitness Passport to support your wellbeing
• Wellbeing leave to support work-life balance

*Qualifying periods and terms apply.

About us

SYC exists so everyone can succeed.
‍We invest back into the community, helping tens of thousands of people every year to create a life without disadvantage, to build sustainable independence and to experience wellbeing in all areas of their lives.

We are proud to work with people who are passionate and professional, who encourage and value diversity, who are courageous, creative and, most importantly, believe in people’s potential. Our vision of wellbeing, independence and opportunity for everyone encompasses the people we work with, as well as the people who work for SYC.

To learn more about us, visit our website: https://www.syc.net.au/services/learning

If you are passionate about helping others, we want to hear from you!

To apply, please complete the application process by clicking the Apply Now button.

Please complete the requested screening questions on the application page and attach your resume.

SYC encourages applications from Aboriginal and Torres Strait Islander people, people with lived and/or living experience and people with disability. If you would like to discuss any accessibility needs, cultural considerations or support during the recruitment process please reach out to our Recruitment Team- [email protected]. or call 08 8405 8500, we are committed to ensuring a welcoming and inclusive experience for all applicants.