Are you passionat about making a meaningful difference in people's lives?

We have a great opportunity for a highly motivated; outcome focused Case Manager to join our Tailored Learning team on a permanent full-time basis, primarily located at our Elizabeth, Education & Training Hub.

Reporting to the Program Manager- Tailored Learning, you will provide tailored case management, working alongside young people with identified barriers impacting their current engagement with mainstream school. Our learning programs and case management model is designed with intention to improve overall capacity, confidence and re-engagement in with learning that aligns with every student’s short and long-term goals.

This role will commence mid-late January 2026.

As a Case Manager- Tailored Learning, you will:

• Provide Tailored Learning services within SYC’s case management model.
• Support delivery of learning program working collaboratively with the Alternative Learning Teacher and other Case Manager’s.
• Work to achieve outcomes specified in funding contracts and within program guidelines.
• Work collaboratively with colleagues and stakeholders to undertake appropriate entry screening for clients.
• Conduct holistic assessments of young people to establish their needs, barriers, and goals.
• Develop a case management plan with young people within funding contracts / guidelines.
• Provide direct service including therapeutic interventions to assist young people to meet their case plan.

About You...

As someone who enjoys working in a highly collaborative team environment, you will be passionate about supporting young people to engage in an alternative learning space. The role is multi-faceted including maintaining and developing relationships with schools, other relevant stakeholders, and participants to promote and achieve success on their educational journey!

To be considered for this role, you will demonstrate:

• Minimum of one or more of the following qualifications is essential: Certificate IV or Diploma in Youth Work or Youth Justice, or Bachelor of Social Work or Psychology, or Certificate IV in Child, Youth and Family Intervention (Child Protection).
• Experience in engaging and working with young people who are disadvantaged by homelessness, an offender history, family breakdown, poverty or lack of education.
• Previous experience in conducting client assessments, developing case plans and writing case notes and reports.
• Demonstrated experience in delivering group programs.

Key screening requirements: 

• Minimum of one or more of the following qualifications essential:
  • Certificate IV or Diploma in Youth Work or Youth Justice, or
  • Bachelor of Social Work or Psychology, or
  • Certificate IV in Child, Youth and Family Intervention (Child Protection).
• Must be willing to complete relevant employment screening and to maintain requisite clearances or checks as required.
• Hold and maintain a current RRHAN-EC certificate 
• Willing to complete Safe Environments for Children and Young People Training.
• Be eligible to work in Australia. 

To learn more please visit: https://www.syc.net.au/learning/alternative-learning/

Additional benefits

• Additional day off to celebrate your Birthday*
• Enjoy salary packaging benefits
• Access an additional one week of paid leave each year, through SYC loyalty leave*
• Discounted Corporate Private Health Cover
• Employee Assistance Program (EAP)
• Wellbeing leave 

*Qualifying periods and terms apply.

About us

SYC exists so everyone can succeed.

A not-for-profit organisation, we invest back into the Australian community, helping tens of thousands of people every year with housing, education and employment.

Founded in 1958 to support young people experiencing disadvantage, we have extended this expertise to people of all ages for more than three decades.

To apply please click the Apply Now button.

SYC is an Equal Opportunity Employer and is proud of our diverse workforce. We encourage Aboriginal and Torres Strait Islander people, and people with disability to apply. If you require assistance completing your application, please contact our recruitment team who will be happy to support you via [email protected].