Are you looking for a role where you can make a difference?
We are seeking an experienced Regional Manager to lead the delivery of the Workforce Australia program across the Western Melbourne Region. This is a pivotal leadership role responsible for ensuring high performance, strong compliance, revenue growth and exceptional service delivery outcomes.

About the Role
As a Regional Manager, you will lead and inspire a culture of positive performance across multiple sites. You will ensure all areas achieve and exceed KPI targets, contract compliance requirements and revenue expectations, while maintaining a strong focus on quality service delivery.

You will play a key role in strengthening SYC presence across the region, representing the organisation externally and identifying opportunities to grow and enhance our services.

Key Responsibilities

• Lead and drive a high‑performance culture that delivers strong results and consistently meets organisational expectations.
• Motivate and support site managers across the region, providing coaching, guidance and ongoing development.
• Build and maintain strong relationship with industry, government, and other relevant stakeholders.
• Lead service delivery strategies to maximise outcomes.
• Contribute to strategic, operational and short‑term project planning within the Employment portfolio.
• Proactively identify and develop business opportunities across the region, working with the Leadership Team, Business Development and cross‑portfolio partners to drive performance. 
• Lead, develop and support employees across the region - including recruitment, induction, performance management and ongoing coaching - while fostering a positive, collaborative and high‑performing team culture.

About You
You are an experienced leader who understands a strong performance enables stronger community impact. You’ll bring a balance of commercial acumen and community insight, and you know how to motivate teams to deliver measurable outcomes while maintaining integrity and care.  You’ll bring:

• Proven experience in successfully managing and leading a result-driven team in a contract compliance environment.
• Experience working directly with key internal and external stakeholders, including management at a variety of levels.
• Strong leadership skills with the ability to plan, organise and establish a course of action for self and others to accomplish specific goals and quality outcomes.
• Demonstrate sound working knowledge of Government Employment Services, contractual requirements and KPIs and Health and Safety legislation.
• Excellent communication skills and the ability to develop effective cross-cultural relationships and be respectful and responsive to the needs, values, and experiences of others.
• Well-developed problem-solving skills and the ability to prioritise competing demands.
• The ability to manage resources often remotely, ensuring their availability and effective utilisation to meet client needs and to achieve set targets.

Key screening and requirements: 

• Must be willing to complete a Working with Children Check, National Police Check and Bankruptcy Check.
• Possession of a current valid Driver’s License, willingness to drive
• Occasional out of hours work, intrastate and interstate travel may be required.
• Be eligible to work in Australia.

Additional benefits

• Additional day off to celebrate your Birthday*
• Enjoy salary packaging benefits
• Access an additional one week of paid leave each year, through SYC loyalty leave*
• Discounted Corporate Private Health Cover
• Employee Assistance Program (EAP)
• Wellbeing leave 

*Qualifying periods and terms apply.

About us

SYC exists so everyone can succeed.

A not-for-profit organisation, we invest back into the Australian community, helping tens of thousands of people every year with housing, education and employment.

Founded in 1958 to support young people experiencing disadvantage, we have extended this expertise to people of all ages for more than three decades.

To learn more about us, visit our website: https://www.syc.net.au/services/employment 

To apply please click the Apply Now button.

If you have any questions, please email  [email protected]

SYC is an Equal Opportunity Employer and is proud of our diverse workforce. We encourage Aboriginal and Torres Strait Islander people, and people with disability to apply. If you require assistance completing your application or questions about the role, please contact our recruitment team who will be happy to support you via [email protected]u.