Are you looking for a role where you can make a difference?

If you come from a retail or hospitality background and enjoy motivating others, this is an opportunity to turn your people skills into a rewarding career supporting young people.

As a Youth Employment Coach within the Transition to Work program, you’ll deliver intensive pre-employment support to help young people become work-ready and successfully transition into jobs, training, apprenticeships, or education.

The Transition to Work (TtW) supports young people who need additional guidance to prepare for employment. This program focuses on building confidence, practical skills, and real-world experience so participants are ready to enter the workforce.

Day to day activities will include:

• Deliver intensive, one‑to‑one pre‑employment coaching to prepare participants for employment and education.
• Create tailored job plans for participants and review progress at every stage.
• Build confidence, structure, and resilience by supporting individuals to overcome personal and practical barriers.
• Work proactively with both participants and employers to achieve sustainable employment outcomes.
• Promote participants to employers through effective reverse marketing to identify suitable opportunities.
• Establish and maintain strong partnerships with local employers, training providers, and community organisations.

About You

• Experience in retail, hospitality, customer service, or sales.
• Excellent interpersonal and communication skills, with a proven ability to engage appropriately with young people, including those with diverse needs and backgrounds.
• A motivating, supportive approach when working with young people.
• Commitment to helping young people achieve employment outcomes.
• Experience in youth support, coaching, or employment services (desirable, not essential.
• Ability to communicate, liaise and build networks with schools, education, employment/industry, and community agencies in a professional manner

Key screening requirements: 

• Working with Children Check and National Police Check
• Be eligible to work in Australia

Additional benefits

• Additional day off to celebrate your Birthday*
• Access an additional one week of paid leave each year, through SYC loyalty leave*
• Discounted Corporate Private Health Cover
• Employee Assistance Program (EAP)
• Discounted gym membership.

*Qualifying periods and terms apply.

About us

SYC exists so everyone can succeed.

A not-for-profit organisation, we invest back into the Australian community, helping tens of thousands of people every year with housing, education and employment.

Founded in 1958 to support young people experiencing disadvantage, we have extended this expertise to people of all ages for more than three decades.

To learn more about us, visit our website: https://www.syc.net.au/services/employment/transition-to-work

To apply please click the Apply Now button.

If you have any questions, please email  [email protected]

SYC is an Equal Opportunity Employer and is proud of our diverse workforce. We encourage Aboriginal and Torres Strait Islander people, and people with disability to apply. If you require assistance completing your application, please contact our recruitment team who will be happy to support you via [email protected].